FAQ

Some answers to common questions

How We Can Help

Need support now with questions on your application or the Grove Island Student Village. Get in touch if you can’t find an answer below.

Application form can be accessed from the website and emailed to info@groveisland.com. *Please note no payment is to be made until you are offered a place by email.* Should you accept the place you will then be required to pay the deposit. Once you receive your receipt of deposit your booking is confirmed.

Check in to Grove Island for the 2022/2023 Academic year is September 2nd 2022

Regular office hours during the academic year are as follows:
8am to 4pm Monday to Friday

Security staff on site in office as follows:
4pm to 8am Monday to Friday
8am Saturday to 8am Monday

A member of the management team or village security will meet with you on arrival at the village reception.
Your keys can be collected from the Village Reception upon arrival.
Full pre-payment of the first instalment of rent and full deposit are required before check in.
LSAD is about a 5 minute walk from the student village.
The deposit is separate to your rent. It becomes a damage deposit once you arrive on campus and will be returned to you after your stay as long as there is no damage to the accommodation or any outstanding bills.
Refunds are processed 6-8 weeks from the check-out date on the licence agreement.

Cancellation following check in date:
If you cancel your booking following the check in date, you will forfeit your booking deposit in full and be liable for the full contractual fees.
Cancellation following occupancy:
If you cancel your booking in writing, having moved into the accommodation, your full damage deposit will be retained and you will be liable for the full contractual rental fees.
Please note: Should you make an application for a full academic year place with us and cancel mid-way through your stay, you will lose your full deposit, be liable for the full year rent and will be unable to apply for accommodation with us in the future.

New students who cancel prior to 31st of July 2022 will be refunded in full.

Cancellation after that date will result in total loss of deposit.
Current students who cancel prior to 31st of July 2022 will be refunded in full pending a room inspection and no outstanding rent.

Cancellation after that date will result in total loss of deposit.

Mattress protector is provided for each bed, (return to reception if they wish to purchase their own)

Duvet
Pillows
Bed linen, towels etc
Toiletries

The majority of the bedrooms have single beds.
There is a limited number of double beds, allocations are random.
Any student who is allocated a double bed will be notified so they can purchase the correct size duvet etc.

Each kitchen is equipped with crockery, utensils and cutlery for each resident. Kitchens are fully equipped with a bin, hoover, mop and mop bucket, microwave, kettle, toaster, hob, oven, refrigerator & freezer.
Note: Television/TV Licence or Channels not provided.

The village offers free on street parking around Grove Island with permits issued to students. Students can also avail of the use of the multi-story car park beside Grove Island at special discounted rates for students
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Your apartment and room number will be available to you on check-in. If you have requested to live with someone, we will do everything we can to fulfil your request. However, this is not always possible or guaranteed. *Please note we do not issue apartment numbers until check in*

End of year refunds are normally completed 6-8 weeks after the check-out date in the lease agreement.

Don’t be shy. Reach out and we’ll answer any questions you might have.

FORM

Our waitlist is now full for academic year 2022/2023